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How maxwin500 Protects Your Account Data

Your account information — from wallet details like DANA, OVO, and GoPay to your login history — is handled with clear rules about what we collect, why we collect it, and how long we keep it.

DANA, OVO, GoPay data handled securelyNo data sold to third partiesAccount access on your termsSSL-encrypted data transferRequest or delete your data anytime

Explore the Lobby Read FAQ

What Data We Collect and Why

maxwin500 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with maxwin500, we collect the information needed to run your account — your name, contact details, and the wallet you use (DANA, OVO, or GoPay). We also log your session activity, device type, and the pages you visit, so we can

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keep your account secure and make the mobile experience work smoothly across devices. Payment data tied to your DANA or OVO transactions is recorded to process withdrawals and confirm deposit history; we do not store full wallet credentials on our side. We share data only when
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required by law, or with payment processors directly involved in clearing your transaction. We do not sell, rent, or trade your personal data with advertisers or unrelated third parties. Access to your account data is limited to the internal teams that need it to operate the
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platform — support staff, fraud prevention, and finance. If you are in a region where local law restricts certain data practices, availability of some features depends on what is permitted under that local regulation. You can request a copy of the data we hold on your
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account at any time through our support channel.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE IT

Data Handling, Cookies and Account Security

We apply SSL encryption across every page where your data moves — from the moment you enter your GoPay or OVO details to the point your withdrawal is confirmed. Cookies help us remember your session so you do not have to log in again mid-session when you switch from mobile to browser. You can manage cookie preferences from your device settings or browser at any time. Data retention follows a defined schedule: active account data is held while your account is open; if you close your account, we retain only what is required under applicable law, then delete the rest.

SSL Data Encryption

Every page that handles your account details, wallet input, or payment confirmation runs over SSL. Your DANA, OVO, and GoPay data moves encrypted end-to-end — we never transmit it over an unprotected connection.

Cookie Control

We use session cookies to keep you logged in and functional cookies to remember your mobile layout preferences. No tracking cookies are placed without your consent, and you can clear them through your browser or device at any time.

Data Retention Schedule

Active account data is kept while your account remains open. Once you request account closure, we hold only the minimum required under applicable local law, then delete the rest on a defined schedule — not indefinitely.

Your Right to Access and Correct

You can request a full copy of the personal data we hold, ask us to correct anything inaccurate, or ask us to delete it. Submit the request through live chat or email and our account team will handle it directly.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about this policy, want to update the personal details on your account, or need to request deletion of your data, our support team handles privacy queries directly. You can reach us through live chat, by email, or via your in-account message centre — whichever works for you from your phone or browser. We aim to respond to all privacy-related requests within a reasonable window, and we will confirm receipt as soon as your message arrives.

Live Chat Support Open the chat icon from any page on maxwin500 to connect with our support team directly. Privacy requests submitted here are flagged and handled by the account team.

Email Privacy Request Send your data access, correction, or deletion request by email. Include your registered account name and the wallet type — DANA, OVO, or GoPay — linked to your account so we can locate your record fast.

In-Account Message Centre Log in and open the message centre from your account dashboard. This is the most direct path for account-specific privacy queries, since your identity is already verified when you are logged in.

Common Questions About Your Privacy at maxwin500

Below are the questions we hear most from account holders about how their data is managed — from what we collect when you pay via GoPay, to how you get your data removed if you close your account.

We collect your name, contact details, and the payment wallet you register — DANA, OVO, or GoPay. We also log your device type and session activity to keep the account secure and functioning across devices.

Only with the payment processor needed to clear your transaction. We do not sell or pass your wallet data to advertisers, data brokers, or unrelated third parties under any circumstances.

Contact us through live chat or email with your registered account name and linked wallet type. Our account team will retrieve and send your data record within a reasonable timeframe after verifying your identity.

Yes. Submit a deletion request via live chat or the in-account message centre. We will remove your data after holding only what local law requires us to keep, then confirm deletion once it is complete.

We use session cookies to keep you logged in and functional cookies for mobile layout memory. You can turn non-essential cookies off through your browser or device settings at any time without losing account access.

Yes, the same data protection rules apply to all accounts. Where local law in certain regions affects specific features or data practices, availability depends on what is permitted under that local regulation.

How maxwin500 Protects Your Account Data

Data Handling, Cookies and Account Security

How to Reach Us About Your Data

Common Questions About Your Privacy at maxwin500

01 What personal data does maxwin500 collect when I open an account?

02 Does maxwin500 share my DANA or OVO transaction data with anyone?

03 How do I request a copy of the data maxwin500 holds on my account?

04 Can I ask maxwin500 to delete my personal data?

05 How does maxwin500 use cookies and can I turn them off?

06 Does this privacy policy apply the same way across all regions in Indonesia?

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