Reference

What You Agree To When You Use maxwin500

These terms set out the rules that apply when you open an account, make deposits via DANA, OVO, or GoPay, and access any part of the maxwin500 platform — available where local law in Indonesia permits.

Applies to all accountsCovers DANA, OVO, GoPay transactionsIndonesia-eligible regions onlyUpdated when our policies changeContact support for any question

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How Our Terms Apply to Your Account

maxwin500 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account on maxwin500, you confirm that you have read and accepted these terms in full. Your account is personal — you may not share login credentials, transfer account balances to a third party, or operate more than one account under the same identity.

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We reserve the right to suspend or close an account if these conditions are not met, and any balance held may be reviewed before release. Payments processed through DANA, OVO, or GoPay are subject to the transaction rules of those e-wallet providers in addition to our
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own. Deposit and withdrawal requests are matched against the wallet name registered on your account; mismatched names will be held for manual verification. Where we update these terms, we will notify you via the contact method you registered. Continued use of the platform after a notice
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is sent constitutes acceptance. Access to all features depends on local law and is available only in eligible regions of Indonesia. If any clause here conflicts with local regulation, the local regulation takes precedence.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

KEAMANAN AKUN

How We Protect Your Account and Data

Account Security

Your account is protected with OTP verification on login and on withdrawal requests. If we detect an unusual access pattern, we will ask you to re-confirm your identity before any transaction clears.

Data We Hold

We store the details you provide at registration — name, contact, and e-wallet identifier — to match your DANA, OVO, or GoPay transactions and prevent unauthorised account access.

Cookie and Session Policy

We use session cookies to keep your login active across pages. No cookies carry payment data. You can clear session cookies from your mobile browser at any time without affecting your account balance.

Requesting Changes

To update your registered name, contact number, or linked e-wallet, contact our live chat team with valid identification. Changes that affect wallet matching are processed manually for your security.

HUBUNGI KAMI

Reach Us About Any Terms Question

Common Questions About Our Terms

Yes. Every transaction you make through DANA, OVO, or GoPay falls under these terms alongside the e-wallet provider's own rules. Both sets of rules apply at the same time.

Transactions where the wallet name does not match your registered account name are held for manual review. Contact live chat with your account details to resolve this quickly.

No. Each person may hold only one account. Duplicate accounts are against our terms and may result in both accounts being suspended pending a review of any balance held.

We send a notice to the contact method you registered when terms change. Continuing to use your account after that notice means you accept the updated version.

Start a live chat and ask to update your registered details. Our team will ask for identification before making any change that affects your wallet or contact information.

Access depends on local law and is available only in eligible regions of Indonesia. If local regulation in your area restricts access, those local rules take precedence over our terms.

What You Agree To When You Use maxwin500

How We Protect Your Account and Data

Reach Us About Any Terms Question

Common Questions About Our Terms

01 Do these terms apply to my DANA and OVO deposits as well?

02 What happens if the name on my GoPay account does not match my registered account?

03 Can I have more than one account on maxwin500?

04 How will I know if the terms have been updated?

05 How do I request a correction to my account details?

06 Are these terms valid for players in all parts of Indonesia?

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